Policies

Policies

Our success as commercial and residential builders of excellence is dependent on providing a structure which enables our staff to continually improve.

We have a strong commitment to providing a safe and healthy workplace, maintaining high standards of ethical behaviour and efficient management systems. As well, we continually seek to uphold and improve our environmental management and social responsibility behaviours.

 

Industry Best Practice

Commercial construction is Monarch's core business, with a strong commitment to developing a continuous improvement culture which, in turn, forms the foundation of our business relationships with our customers, suppliers and subcontractors.

 

Work Health Safety and Environmental Management

Monarch is committed to providing a safe workplace for its employees, clients and visitors. A detailed safety and environmental management plan is prepared and implemented for each project.

We encourage a safety awareness attitude and provide WHS and Environmental Management training, while continually exploring potential improvements for our management systems.

 

Quality Assurance

Monarch is dedicated to delivering results on time, within budget and to the highest standards. We are proud to have achieved Australian Government recognition from the Office of the Federal Safety Commisioner. In addition, we hold current certification in ISO 14001:2015, ISO 9001:2015 and AS/NZS 4801:2001 systems, as accredited by the Joint Accreditation System of Australia and New Zealand.

 

Client Service

We are committed to providing client service receptive to client values and key project deliverables. Our motivated project teams draw on a wealth of experience to tailor our quality services for each project and client. Every project is carefully planned and controlled to maximise client satisfaction in its delivery. Our skilled and experiences staff are receptive to client needs and can adapt the delivery of our services to suit.